AssetTiger Review: Is This Free ITAM Solution Worth IT?

AssetTiger is a free cloud-based asset management solution that helps you onboard, track, and control assets across your organization.

But can it compete with the modern-day dedicated ITAM solutions? Does it have the required features? Is it easy to use, and what are the customers saying?

In this AssetTiger review, we discuss its features, pricing details, and usability, and list honest user feedback—everything necessary to help you decide.

TL;DR

• AssetTiger is a free, cloud-based asset management solution that helps small and mid-sized businesses track assets.

• AssetTiger offers asset tracking (check-in/out, depreciation, maintenance alerts), customizable reports, and a mobile app for on-the-go management.

• It’s user-friendly, offers unlimited user access, and is free for up to 250 assets.

• Uses barcode scanning, customizable alerts, and easy data entry via spreadsheets or a pre-built Excel template.

• While AssetTiger handles basic tracking and alerting, it cannot automate the asset lifecycle, essential for end-to-end asset management.

• Workwize, a dedicated ITAM solution, fills the gap by automating the entire asset lifecycle—from procurement to disposal—ideal for larger, distributed organizations.

What is AssetTiger?

Source: AssetTiger

AssetTiger is a cloud-based asset management tool by MyAssetTag.com, the world’s biggest asset tag retailer. It helps track your IT equipment and other assets and keep an accurate record of your stock.

You can upload a database or add assets individually using a barcode scanner, track depreciation, maintenance status, and location, and create customized financial reports. 

It even allows you to set unlimited alerts for maintenance checks, lease or warranty expiration, and other events. This reduces downtime, improves compliance, and increases asset reliability.

What are the Key Features of AssetTiger?

Key features of AssetTiger include:

Simplified Asset Management 

Source: AssetTiger

You can use AssetTiger’s pre-built Excel template to enter the asset details and upload them to the database or add devices manually.

Source: AssetTiger

Asset tag ID and description are the only mandatory fields. However, you can always add custom fields to create a detailed inventory of your assets.

• Record every time equipment is checked out of the inventory and track asset usage via customizable fields. Capture as much information as you need—location, usage hours, maintenance details, etc.

• Track all your assets in a unified interface.

One key feature AssetTiger lacks is the ability to integrate with vendors, logistics providers, or other ITAM solutions. Because of this, you need a separate solution for managing the physical aspects of your assets: procurement, deployment, retrieval, and disposal.

That’s where Workwize comes in—a global ITAM platform that goes beyond tracking.

Workwize lets you:

• Buy or rent IT equipment

• Deploy assets pre-configured in 100+ locations globally

• Remotely track, manage, and control assets

• Handle repairs/maintenance, retrievals, and disposals

Zero-touch onboarding, offboarding, and everything on the same platform.

Impressive Tracking Features

Source AssetTiger

AssetTiger allows you to track some crucial details, including:

• Asset Depreciation: You can pull out the data and see how much your assets are worth at any point in time. This helps you do your taxes, audits, and manage insurance better.

• Contracts and Licenses: Track all your contracts and licenses and set email alerts to be notified when they’re about to expire.

• Funding: Track what all assets have been purchased with the recent funding you received—easier audits.

• Insurance: Track insurance to determine which devices are insured against damages and which aren’t. This simplifies the claims process. 

• Maintenance: Track maintenance status for each asset and ensure timely service for longer life.

• Audit: This helps you perform audits and see if the assets are where they were initially reported.

One useful feature would have been the ability to track software. AssetTiger cannot remotely install apps or track the installed software on devices. Because of this, you may have to deploy manual resources to set up assets, especially if you have distributed teams.

Workwize, however, helps you deliver pre-configured devices to distributed users across 100+ locations. From the comfort of your office, you can decide what apps each device should have when it’s delivered, track the installed apps, and install/uninstall apps.

Mobile Application

Source: AssetTiger

Track and manage assets on your desktop when you’re in the office and on your mobile when you’re on the move. 

AssetTiger offers a dedicated mobile app for Android and iOS devices. This app allows you to use your smartphone to scan barcodes, take pictures, tag assets, and edit or add any asset on the go. 

Reporting

Source: AssetTiger

Instantly access ready-made reports that show key data points, including asset status, depreciation, maintenance history, check-out times, etc. This data helps you understand the overall health of your assets.

You can always tailor data fields based on your requirements and create customized reports. Download these reports and analyze your asset data to make better financial decisions.

Alerts

Source: AssetTiger

AssetTiger allows you to set alerts for a variety of events:

• Maintenance Reminders

• Licenses or Contracts about to Expire

• Check-out Due Date Reminders

• And more

You can take action early, prevent downtimes, and ensure compliance by receiving timely alerts.

Unlimited Users

Source: AssetTiger

AssetTiger is a scalable asset management solution. You can add as many users as you need for your accounts. Each user can have access ranging from limited viewing to full administrator.

Check in & Check Out

Source: AssetTiger

Enable asset check-out and check-in whenever an asset leaves and enters the inventory. This will help you know where your assets are traveling and who they are being assigned to.

Each interaction is recorded, which you can check under the Events tab.

One feature that stands out is the ability to reserve your assets. Say the sales team needs an iPhone 14 in a few days, which is presently with the marketing team. You can reserve the device and get it checked out on time, without fail.

Interface, Usability and Customer Support

Based on the product demos and customer reviews, AssetTiger has a user-friendly interface. Here’s the AssetTiger dashboard you’ll be greeted with:

Source: AssetTiger

The same dashboard allows you to check everything, including the number of assets, value, and current status. We found all the information easy to interpret.

Verified Capterra Review

Verified Capterra Review

AssetTiger lacks live chat support. So, you may face issues getting instant help.

Source: Verified G2 Review

Some users also complain about the customer service being unhelpful:

Source: Capterra

Security and Compliance

AssetTiger has implemented SSL Encryption to protect data as it’s transferred from your computer, tablet, or smartphone to their servers. Layers of intrusion detection and prevention prevent unauthorized access to your data.

AssetTiger claims to store data in PCI-compliant data centers. They also say their servers are protected behind a firewall, which may not be enough for some users. Here’s a Redditor talking about the same:

Source: Reddit

Pricing and Plans

One of AssetTiger's most striking features is that it’s free for up to 250 assets. However, you must be an asset tag customer to enjoy this perk, i.e., buy asset tags from them.

Upon further investigation, we found that users who aren’t MyAsset Tag can also enjoy zero subscription for up to 250 assets. This can be a little confusing for some users.

Nevertheless, here are the pricing details

Note. Whether you’re a customer of MyAsset Tag or not, as long as you track up to 250 assets, it’s free. And this is not a marketing gimmick. Here’s a user talking about the free plan:

Source: Reddit

User Feedback and Reviews

AssetTiger is rated 4.6 out of 5 based on 266 Capterra reviews and 4.5 out of 5 based on 12 G2 reviews. GoodFirms has also awarded it the top Asset Tracking Software badge.

Customers are typically happy with AssetTiger’s asset tracking capabilities:

Source: Verified Capterra Review

Source: Verified Capterra Review

Here’s a Reddit user who buys asset tags (from MyAssetTag) and uses AssetTiger for managing assets:

Source: Reddit

However, according to some users, AssetTiger cannot restore data to any previous date. Here’s a user talking about this issue:

Source: Verified Capterra Review

Final Verdict: Should You Choose AssetTiger For Asset Management?

AssetTiger is a cloud-based asset management tool that's free for tracking up to 250 assets. Key highlights include detailed asset tracking, barcode scanning, and unlimited users with role-based access and custom alerts.

However, it lacks integration capabilities, requires manual or spreadsheet-based asset entry, and doesn’t support network auto-discovery, making it less suitable for larger teams.

Verdict: If you’re a small or mid-sized organization looking for an affordable (or free) asset management tool for physical assets, we suggest you try AssetTiger. It’s easy to use, and offers simplified asset management.

However, if you’re a large organization with 500+ assets and need full-scale asset management capabilities, such as complex lifecycle automation, Workwize might be a good fit.

If you’re looking for alternatives to AssetTiger, check out our in-depth Snipe IT review.

AssetTiger Vs. Workwize: Which to Choose?

AssetTiger is a helpful asset management tool for small and mid-sized organizations with limited asset management needs.

Workwize is a complete IT asset management solution that can automate the entire lifecycle from procurement to disposal. Using a single interface, you can buy or rent devices, install the necessary apps remotely, manage them, and handle asset retrievals and disposals.

Here’s a brief comparison of AssetTiger and Workwize to help you make the right decision: