Atomicwork is a powerful AI-native platform for modernizing IT and Enterprise Service Management, using Agentic AI—Artificial Intelligence-based agents.
Atomicwork’s universal AI agent, Atom, automates repetitive tasks such as submitting a service request using tools like Slack or Microsoft Teams. Atom handles the rest—from opening the required apps, signing in, sending the requests, and updating you.
Atomicwork isn’t limited to improving the IT department's service delivery. It also encompasses other departments, including HR, legal, development, finance, and sales.
Atomicwork is an AI-native ITSM and ESM platform that uses Agentic AI to automate workflows and streamline service management across various departments.
It reduces manual tasks, improves resolution time, and enhances the employee experience by integrating support directly into tools like Slack and Microsoft Teams.
Atom is their universal AI agent, offering context-aware, conversational support, automating everyday IT tasks, and continuously learning from interactions.
Atomicwork’s ITAM capabilities are basic; it lacks robust physical logistics features.