TABLE OF CONTENTS

    6 Device Rescue Alternatives to Retrieve IT Assets

    Device Rescue is an asset management solution that simplifies your company’s equipment return process while offboarding laptops from current or ex-employees. 

    It provides complete return assurance by implementing reliable return protocols. The tool adheres to local compliance rules, eliminating international shipping and customs charges.

    Device Rescue handles each element of the retrieval process, enabling peace of mind.

    It ensures: 

    • Transparent communication with employees in case of delays (or, if not).

    • All retrieval kits come with a self-stick return label.

    • You can access tracking numbers, shipping status, and retrieval details.

    • Its carriers are 100% carbon neutral, provided at no cost.

    TL;DR

    • Device Rescue is an IT equipment retrieval platform that retrieves laptops from your ex or current employees.

    • It has shortcomings—it is limited only to retrieving IT assets, doesn’t deliver internationally, allows zero customizations, and doesn't integrate with key HRIS platforms.

    • The popular 2024 alternatives to Device Rescue are Workwize, ReReady, Retriever, Revivn, Allwhere, GroWrk, and Rayda.

    Why look for Device Rescue alternatives?

    As the platform is relatively new, we didn’t encounter any reviews, but here is our assessment (of drawbacks) after evaluating the tool.

    • It’s limited to IT asset retrieval and management.

    • Furniture is not included in the process.

    • No customizations are allowed.

    Top 6 Device Rescue Alternatives

    Workwize 

     

    At Workwize, we're an IT hardware management platform with warehouses in over 100 countries. We offer automation for secure procurement, deployment, management, retrieval, and disposal of IT assets. 

    • 20,000+ users served worldwide.

    • 80,000+ hours saved for IT managers by automating workflows.

    • 22,000+ on and offboarding facilitated through the Workwize platform.

    Features include: 

    Zero-touch IT equipment retrieval

    • Multi-channel communication and secure transport of assets for your IT assets retrieval.

    • ISO 27001 Certification and are certified in data erasure (both permanently and irreversibly).

    • Second-hand assets collected, wiped and made available for redistribution for your new hires.

    • 100% retrieval rate for customers worldwide.

    Global IT hardware equipment procurement

    • Streamline global IT assets delivery in 5-7 days with our logistics for centralized control and local sourcing.

    • Maximize stock availability with global shipping to remote employees, office locations, and warehouses.

    • Simplified vendor management for IT hardware procurement and office equipment under one roof for peace of mind

    • Through a central dashboard, you can buy, rent, or lease laptops, computers, servers, modems, office furniture, and other devices.

    • Enroll devices in MDM  (Apple Business Manager, Windows Autopilot).

    Distribute and install IT equipment without complex logistics

    • Farewell chaotic spreadsheets, compliance headaches, high import taxes, and lengthy lead times.

    • Enable new hires with ready-to-work devices from day 1 with HRIS integration.

    • Reduce downtime by quickly swapping faulty, broken, or outdated equipment.

    • Track every shipment in real time.

    • Get plug-in-and-start devices that comply with GDPR, HIPAA, and PCI DSS regulatory norms.

    Manage global IT Assets easily with one dashboard

    • Our quick turnaround tends to maintenance issues and reduces downtimes.

    • Your company’s IT assets include computers, laptops, peripherals, furniture, etc. data is no longer scattered.

    • Employees can request equipment, repairs and maintenance with our self-service portal.

    • There is automated onboarding and offboarding with HRIS integration.

    Efficient disposal of remote IT assets

    • Adhere to disposal laws and minimize legal risks.

    • Upgrade outdated products and save on Capex by repurposing old equipment and revealing new revenue streams. 

    • Save considerable time and energy by finding trustworthy and certified suppliers

    Why pick Workwize over Device Rescue?

    Features 

    Device Rescue

    Workwize

    Dashboard

    International 

    Storage/Disposal

    Pickups 

    Customizations

    APIs

    Furniture


    Pricing

    • Basic Plan: $8 per seat (+$540 platform fee)

    • Professional: $11 per seat (+$540 platform fee)

    • Enterprise: Custom pricing

    Automate the lifecycle of global IT hardware, from procurement to disposal—all with Workwize.

    ReReady

     

     

    ReReady is a purpose-built platform for HR and IT leaders to source back laptops from remote employees. It sends an empty laptop box with a prepaid shipping label and instructions to return it to your employees. 

    For Apple laptops (MacBook Pro or Air) with Jamf integration, these returns are tied to Jamf records. The basic package offers a fast response time of 2 days, and the enterprise package offers 4 days.

    The tool integrates with Jamf, BambooHR, Zenefits, and many other applications, and its REST API allows you to integrate it with your own system. The return initiation takes just 2 minutes, so leave all your logistical headaches to it. 

    Price (per laptop return)

    Basic - $85

    Enterprise - +$10 (can be enabled or disabled at any time)

    It also offers shipping insurance, carrier requirements, encourages returns, adds protection and enables flexibility (all paid services).

    Features

    • Its laptop box fits a variety of laptops and accessories.

    • It covers shipping the laptop to your company and to the employee.

    • The app sends the employee up to 3 reminder emails or texts as needed. It also sends tracking updates on shipments and deliveries.

    • With the basic option, schedule pickup and enterprise package allows you to unlock customizations and automations.

    Best for

    HR/IT teams looking to retrieve the laptops and accessories from remote employees.

    Pros

    • Getting devices returned from ex-employees simplified. 

    • Keeps laptop return process transparent. 

    Cons

    • Doesn’t retrieve other IT devices. 

    • Limited geographical coverage. 

    Retriever 

    Retriever is a platform built to set up and track device returns, whether one or thousands at a time. It facilitates laptop and monitor returns for companies with remote employees. The tool has helped telecom, tech, consumer goods, law, finance, accounting, and healthcare companies retrieve their devices safely. It is present in the United States, Canada, and the United Kingdom.

    The software eliminates logistical stress and custom software needed to source back devices at a scale. With it, you can set up the device return in less than 30 seconds and track its status on the tool. It offers to send boxes to the employees, and you can view the status in bulk via the dashboard for international tracking, storage, and disposal.

    Price

    • Starter - For growing teams

      • Laptop returns start at $95 (optional insurance coverage available)

      • Monitor returns start at $195 (optional insurance coverage available)

      • No minimums: set up returns as you need them, billed to your credit card

    • Enterprise - For teams needing to return monitors at scale

      • Volume discounts available

      • No setup fees or monthly/quarterly commitments

    Features

    • It sends sturdy, eco-friendly boxes that fit a laptop or monitor with chargers and cable space.

    • With shipping boxes, send your employee a prepaid self-stick return label addressed to your company.

    • Retriever communicates regularly with employees when the box is sent and reaches their location. It also sends friendly reminders in case the employee delays returning the laptop.

    • It disposes of an old laptop in an environmentally responsible way, avoiding landfills and carbon emissions.

    Best for

    IT, HR, workplace experience, and operations teams.

    Pros

    • It can be easily integrated with a company’s offboarding workflow. 

    • The enterprise portal gives complete visibility into device status, giving access to management and the HR team so they can check in.

    Cons

    • There is no additional APIs for recovery from the UK and device recycling/disposal.

    • There is no pickup for returning laptops. 

    Revivn

    Revivn is a fully integrated hardware lifecycle solution thriving with global responsibility. It offers enterprise IT services and security. Based in New York, the tool focuses on repurposing the technology used for social good and empowerment. Certified as a B Corp, it also dabbles in IT equipment recycling and recovery. Revin allows you to manage hardware pickups and track progress. 

    It has helped companies manage their IT hardware responsibly and consciously. Founded in 2012, it has expanded to cities across the globe, including Boston, Washington DC, Atlanta, Chicago, Nashville, Austin, Dublin, Paris, London, Berlin and more. 

    Revivn’s API and integrations with ITSM and MDM tools enable you to automate end-of-life workflows seamlessly.

    It has a whopping 1000000+ assets collected and repurposed, 462300+ pounds of electronics recycled and 300+ communities supported. 

    Price

    Custom

    Features

    • The devices containing data undergo data sanitization that meets DOD and NIST 800-88 standards. Revivn is also certified in ISO 9001, 45001, and 14001.

    • You can integrate Revivn APIs with your IT software stack for customized workflows.

    • Automate and manage full EOL (end-of-life) process for scheduling pickups, tracking assets and gaining insights.

    Best for

    Organizations looking to manage EOL devices.

    Pros

    • It fuels in-person connection by showing up in case of pickups. 

    • Great customer service, nurturing client relationships.

    Cons

    • Since it is heavily focused on repurposing assets, it may not offer immediate service gains.

    • To get past your building premises, your building management needs a copy of their Certificate of Insurance (COI) requirements. 

    Allwhere

    Allwhere is a New York based ITAM platform that procures, manages, retrieves and stores your IT devices in US, EU, LATAM, and Australia/New Zealand. It has a wide selection of devices with multiple vendors making device procurement a fulfilling experience. When it comes to retrieval, it sends across recyclable and padded boxes safe enough with space for laptops and accessories, plus packing materials, instructions, and a prepaid return label.

    It teams up with businesses to build holistic remote work solutions. All of this while managing equipment lifetime, and delivering world-class onboarding, engagement, retention, and wellness programs.

    Price

    Custom

    Features

    • You’re notified of every step from dispatch to delivery or any communication between it and your employees.

    • If you’re an enterprise, you can access the Allwhere dashboard to view and manage devices in one place.

    • Provides procurement and retrieval globally with US-based retrievals in less than a week.

    • It notifies your employee when their kit is dispatched, delivered, and received.

    Best for

    IT and HR teams

    Pros

    • It provides clarity and transparency of the hardware in stock, in transit, and those procured by employees. 

    • They are very responsive both in Slack and email if any delay or issues arise. 

    Cons

    • The UX needs more testing before deployment. 

    • It is a little bit costly as the price has recently increased. 

    Rayda

    Rayda is a solution that offers procurement and retrieval of assets from your employees while onboarding and offboarding. It manages IT assets, machinery, vehicles, POS devices, and building materials. The tool provides the infrastructure to economically manage, track, and ensure fixed assets.

    It gives an in-depth insight into asset performance, maintenance history, utilization, depreciation, etc. It also allows streamlined collaboration among IT, finance, operations, procurement, and management, aligned to business goals. Rayda.co centralizes organization-wide asset management with unique features like asset documentation management. 

    The tool offers 12 features and gives real-time alerts when your asset is on the move, needs attention or is at risk. It is fast growing with its prompt support and implementation of asset management.

    Price

    Custom

    Features

    • It provides cloud-software access, barcode scanning, repair tickets, check-in/check-out and depreciating tracking.

    • Get real-time data on your assets regardless of location and track how they are retrieved.

    • Eliminates workflow delays and tasks are done quicker through extensive and advanced automation.

    • Track employees who have used equipment or who haven’t returned the equipment.

    Best for

    It is optimal for HR & Operations, finance, IT teams and start-ups.

    Pros

    • Feature-rich document manager with plenty of organization options. 

    • Easy asset tagging with traditional asset tags and QR codes. 

    Cons

    • Pricing is not transparent, and you must contact them to gain access. 

    • It may not be suitable for enterprise companies (1000+ employees). 

    • Serves only in North America, Africa, Latin America, Asia, Europe, and the Gulf Cooperation Council. 

    CTA - Lepaya case study

     

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