TABLE OF CONTENTS
Retriever is a popular IT equipment offboarding solution specializing in retrieving remote employees' laptops, whether one or thousands.
Retriever operates in the US, UK, and Canada and is prominent in the telecom, tech, finance, and healthcare industries. It helps IT, HR, and operations teams quickly and reliably recover tens of thousands of laptops.
The platform sets up device returns in under 30 seconds, provides padded laptop boxes with prepaid postage, and can warehouse devices for local redeployment if needed.
While sending these boxes, Retriever ensures:
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Box has easy packing/shipping instructions.
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Employee communication is ongoing with all updates.
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The box’s status is communicated to you.
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There is responsive support for both you and your employees.
However, few users have found certain drawbacks that cannot be overlooked.
TL;DR
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Why look for a Retriever Alternative?
Several reasons make using Retriever a deal-breaker, including:
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The service is optimized mainly for laptops and monitors.
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The cost can add up for enterprises, in case of frequent returns.
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While it promises quick shipping, if delayed from the employee’s end, it causes lag in case of urgency.
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Does not offer customized boxes (as in dimensions).
Top 7 Retriever Alternatives
These drawbacks might just be why you may look for other options. Here are our handpicked choices.
Workwize
At Workwize, we're an IT hardware management platform with warehouses in over 100 countries. We offer automation for secure procurement, deployment, management, retrieval, and disposal of IT assets.
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20,000+ users served worldwide.
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80,000+ hours saved for IT managers by automating workflows.
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22,000+ on and offboarding facilitated through the Workwize platform.
Features include:
Zero-touch IT equipment retrieval
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Multi-channel communication and secure transport of assets for your IT assets retrieval.
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ISO 27001 Certification and are certified in data erasure (both permanently and irreversibly).
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Second-hand assets collected, wiped and made available for redistribution for your new hires.
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100% retrieval rate for customers worldwide.
Global IT hardware equipment procurement
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Streamline global IT assets delivery in 5-7 days with our logistics for centralized control and local sourcing.
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Maximize stock availability with global shipping to remote employees, office locations, and warehouses.
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Simplified vendor management for IT hardware procurement and office equipment under one roof for peace of mind
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Through a central dashboard, you can buy, rent, or lease laptops, computers, servers, modems, office furniture, and other devices.
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Enroll devices in MDM (Apple Business Manager, Windows Autopilot).
Distribute and install IT equipment without complex logistics
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Farewell chaotic spreadsheets, compliance headaches, high import taxes, and lengthy lead times.
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Enable new hires with ready-to-work devices from day 1 with HRIS integration.
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Reduce downtime by quickly swapping faulty, broken, or outdated equipment.
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Track every shipment in real time.
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Get plug-in-and-start devices that comply with GDPR, HIPAA, and PCI DSS regulatory norms.
Manage global IT Assets easily with one dashboard
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Our quick turnaround tends to maintenance issues and reduces downtimes.
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Your company’s IT assets include computers, laptops, peripherals, furniture, etc. data is no longer scattered.
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Employees can request equipment, repairs and maintenance with our self-service portal.
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There is automated onboarding and offboarding with HRIS integration.
Efficient disposal of remote IT assets
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Adhere to disposal laws and minimize legal risks.
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Upgrade outdated products and save on Capex by repurposing old equipment and revealing new revenue streams.
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Save considerable time and energy by finding trustworthy and certified suppliers
Why pick Workwize over Retriever?
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Features |
Retriever |
Workwize |
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Dashboard |
✅ |
✅ |
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Procurement |
❌ |
✅ |
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Asset management |
Only retrieval |
From procurement, managing, deployment, retrieval to disposal. |
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Presence |
Limited |
100+ countries |
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Pickups |
❌ |
✅ |
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Customizations |
Limited |
Wide range of customizations |
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APIs |
On bulk orders |
✅ |
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Furniture |
❌ |
✅ |
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Support |
Provides packing materials and email communications for device returns. |
Comprehensive, including set up, management and disposal. |
Workwize Pros
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The aesthetic UI is seamless and easy to navigate, making you fall in love with it and easily navigate it.
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Its automation works for you - the whole IT asset lifecycle is handled.
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With warehouses in 100+ countries, we are growing fast and continuously adding.
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Highly responsive support.
Pricing
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Basic Plan: $8 per seat (+$540 platform fee)
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Professional: $11 per seat (+$540 platform fee)
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Enterprise: Custom pricing
DeviceRescue
Device Rescue is an end-to-end service provider designed to simplify the process of retrieving laptops and accessories from ex or current employees. It does so by sending a durable and recyclable shipping box to the employee with necessary packaging details and a prepaid return label.
The platform partners with trusted courier services and guarantees the safe and assured sourcing of assets. This association reduces administrative and logistical costs and empowers your team to work on other critical tasks. Its return services are flexible; for instance, whether you need high-volume returns or routine employee departure, Device Rescue tweaks accordingly.
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Price (per month) |
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Features |
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Best for |
IT and HR teams. |
Pros
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You can access tracking numbers, shipping status, and retrieval details.
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There are unambiguous instructions for employees to box and return the laptop.
Cons
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Services limited to IT asset retrieval.
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Cannot handle the retrieval of complicated server hardware and furniture.
ReReady
ReReady is a purpose-built platform for IT and HR teams to source laptops back from employees hassle-free. Initiating the return process takes just 2 minutes, and ReReady details the employee for packaging, postage, shipping, and delivery.
In case employees miss the return window, ReReady sends them up to 3 reminders. The tool integrates with Jamf, BambooHR, and Zenefits. It also offers its REST API, which you can use to integrate your app with ReReady. Leave all your logistical headaches to this TechTimes #1 ranked tool. Its few shipping carriers are USPS, Canada Post, Royal Mail, FedEx, UPS, and DHL. ReReady is functional in Canada, Mexico, the UK, and the USA.
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Price (per laptop return) |
Basic - $85 Enterprise - +$10 (can be enabled or disabled at any time) It also offers shipping insurance, carrier requirements, encourages returns, adds protection and enables flexibility (all paid services). |
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Features |
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Best for |
HR/IT teams looking to retrieve the laptops and accessories from remote employees. |
Pros
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Its return cost is the lowest in the industry.
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It also offers international returns.
Cons
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ReReady does not support post-pay billing like Net 30 or Net 60.
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It does not yet provide an option of wiping and re-provisioning laptops.
Growrk
Growrk is a San Diego, CA-based end-to-end ITAM (IT asset management) tool for distributed teams in 150+ countries. It streamlines procurement, deployment, retrieval, and support for managing global inventory via a centralized dashboard.
The tool offers imaging, MDM, identity management features, zero-touch deployment, and SSO for Windows, macOS, and Linux workstations. As a device retrieval tool, once it picks up the device and receives it at the warehouse, the device is wiped, and data sanitization is carried out.
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Price |
Custom |
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Features |
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Best for |
It suits companies looking to provide service with a distributed or remote workforce that needs IT equipment logistics and management. |
Pros
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It's updating its functionality.
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It’s flexible and can work with any location for IT assets and inventory management.
Cons
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It lacks a couple of integrations that can make it even more robust.
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It can make features to accommodate automated workflows for different scenarios.
Allwhere
Allwhere is a New York-based ITAM software for procuring, managing, and retrieving IT devices in the US, EU, LATAM, and Australia/New Zealand. Its pricing can be customized for ongoing services and bulk retrieval orders, enabling end-to-end tracking and dedicated customer service and support.
With Allwhere, you can return the device to your location or its warehouse for storage and future deployment. The retrieval process takes 2-3 hours, and employees can pack the laptop in less than 5 minutes with the padded box sent. It collaborates with enterprises to create holistic remote work solutions while managing the equipment life cycle and providing world-class onboarding, engagement, retention, and wellness programs.
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Price |
Custom |
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Features |
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Best for |
HR and IT teams in firms with 100+ employees |
Pros
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Its customer portal translates clarity and transparency of hardware in stock, in transit, and procured by employees.
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It helps create better processes across onboarding and offboarding.
Cons
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The UX should be tested more thoroughly before deploying new builds.
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Price is on the higher side.
Hofy
Hofy is an IT device lifecycle management tool delivering services in 120+ countries. It allows you to store devices in its warehouses for as long as you need and reuse them across 50+ countries. It cleans, repairs, and repackages all devices before storage to be as good as new.
It enrolls devices into MDM powered by Jumpcloud and enables remote locking or wiping of devices in cases of loss or theft.
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Price |
Custom |
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Features |
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Best for |
It is a better fit for a small, full-remote company. |
Pros
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It checks all equipment through local H&S legislation before delivering to ensure the equipment your teams use complies with standards.
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If there is a fault with the product, Hofy replaces it free of charge.
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Works with Mobile Device/Unified Endpoint Management (MDM/UEM) service.
Cons
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There can be more variety of products and lower price.
Firstbase
Firstbase is an ITAM platform in 150+ countries that holistically procures, deploys, manages, and retrieves all your IT equipment. It is a scalable system that manages assets for your workforce, whether it has a team of 50 or 5000. You can equip your remote or in-office employees with laptops, monitors, keyboards, etc.
It automates onboarding and lets employees choose best-of-breed devices, IT peripherals, and furniture in a self-service portal. Its retrieval rate is 97% without employees leaving their homes, and Firstbase manages all communication.
It also has an extensive suite of integrations for popular tools like BambooHR, Gusto, ServiceNow, Oomnitza, and other HRIS, ITSM/ITAM platforms. You can also connect your tools to its already 100+ integrated apps.
It has $100,000 saved in shipping, 5,000 hours saved in labor and 99% customer satisfaction rate.
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Price |
Custom |
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Features |
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Best for |
Best for HT, IT, Finance, Facilities, or digital workforce. |
Pros
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With its ability to deploy hardware anywhere globally, there is a quicker onboarding process.
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There is a quick response in case users are looking for support.
Cons
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It’s a tad expensive for small companies.
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It does what you need it to do properly, but it doesn't offer any kind of audit logging or good view filtering.
