Retriever is a popular IT equipment offboarding solution specializing in retrieving remote employees' laptops, whether one or thousands.
Retriever operates in the US, UK, and Canada and is prominent in the telecom, tech, finance, and healthcare industries. It helps IT, HR, and operations teams quickly and reliably recover tens of thousands of laptops.
The platform sets up device returns in under 30 seconds, provides padded laptop boxes with prepaid postage, and can warehouse devices for local redeployment if needed.
While sending these boxes, Retriever ensures:
Box has easy packing/shipping instructions.
Employee communication is ongoing with all updates.
The box’s status is communicated to you.
There is responsive support for both you and your employees.
However, few users have found certain drawbacks that cannot be overlooked.
TL;DR
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Several reasons make using Retriever a deal-breaker, including:
The service is optimized mainly for laptops and monitors.
The cost can add up for enterprises, in case of frequent returns.
While it promises quick shipping, if delayed from the employee’s end, it causes lag in case of urgency.
Does not offer customized boxes (as in dimensions).
These drawbacks might just be why you may look for other options. Here are our handpicked choices.
At Workwize, we're an IT hardware management platform with warehouses in over 100 countries. We offer automation for secure procurement, deployment, management, retrieval, and disposal of IT assets.
20,000+ users served worldwide.
80,000+ hours saved for IT managers by automating workflows.
22,000+ on and offboarding facilitated through the Workwize platform.
Features include:
Zero-touch IT equipment retrieval
Multi-channel communication and secure transport of assets for your IT assets retrieval.
ISO 27001 Certification and are certified in data erasure (both permanently and irreversibly).
Second-hand assets collected, wiped and made available for redistribution for your new hires.
100% retrieval rate for customers worldwide.
Global IT hardware equipment procurement
Streamline global IT assets delivery in 5-7 days with our logistics for centralized control and local sourcing.
Maximize stock availability with global shipping to remote employees, office locations, and warehouses.
Simplified vendor management for IT hardware procurement and office equipment under one roof for peace of mind
Through a central dashboard, you can buy, rent, or lease laptops, computers, servers, modems, office furniture, and other devices.
Enroll devices in MDM (Apple Business Manager, Windows Autopilot).
Distribute and install IT equipment without complex logistics
Farewell chaotic spreadsheets, compliance headaches, high import taxes, and lengthy lead times.
Enable new hires with ready-to-work devices from day 1 with HRIS integration.
Reduce downtime by quickly swapping faulty, broken, or outdated equipment.
Track every shipment in real time.
Get plug-in-and-start devices that comply with GDPR, HIPAA, and PCI DSS regulatory norms.
Manage global IT Assets easily with one dashboard
Our quick turnaround tends to maintenance issues and reduces downtimes.
Your company’s IT assets include computers, laptops, peripherals, furniture, etc. data is no longer scattered.
Employees can request equipment, repairs and maintenance with our self-service portal.
There is automated onboarding and offboarding with HRIS integration.
Efficient disposal of remote IT assets
Adhere to disposal laws and minimize legal risks.
Upgrade outdated products and save on Capex by repurposing old equipment and revealing new revenue streams.
Save considerable time and energy by finding trustworthy and certified suppliers
Why pick Workwize over Retriever?
|
Features |
Retriever |
Workwize |
|
Dashboard |
✅ |
✅ |
|
Procurement |
❌ |
✅ |
|
Asset management |
Only retrieval |
From procurement, managing, deployment, retrieval to disposal. |
|
Presence |
Limited |
100+ countries |
|
Pickups |
❌ |
✅ |
|
Customizations |
Limited |
Wide range of customizations |
|
APIs |
On bulk orders |
✅ |
|
Furniture |
❌ |
✅ |
|
Support |
Provides packing materials and email communications for device returns. |
Comprehensive, including set up, management and disposal. |
The aesthetic UI is seamless and easy to navigate, making you fall in love with it and easily navigate it.
Its automation works for you - the whole IT asset lifecycle is handled.
With warehouses in 100+ countries, we are growing fast and continuously adding.
Highly responsive support.
Basic Plan: $8 per seat (+$540 platform fee)
Professional: $11 per seat (+$540 platform fee)
Enterprise: Custom pricing