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IT Staffing Ratios: 2025 Updated Guide

Written by Workwize Team | Feb 14, 2025 7:54:40 AM

Imagine your IT team as your company's Avengers. They are always on call to keep things running, fight cyber threats, and ensure employees have the necessary tools.

But even the Avengers need the right team size. Too few, and chaos reigns (think Infinity War). Too many, and resources get wasted.

So, what’s the ideal IT staffing ratio? That’s what we’re breaking down. 

From AI automation to company size, we’ll cover everything you need to strike the perfect balance—keeping your IT team lean, efficient, and ready to save the day. 

Let’s dive in.

Why is Evaluating IT Staffing Ratios Essential?

Evaluating IT staffing ratios is key to productivity, security, and budgeting, whether building a new IT team or optimizing staffing.

Let’s discuss the importance of evaluating IT staffing ratios in detail:

Productivity and Business Continuity

IT teams keep businesses running, regardless of industry. They set up PCs, manage credentials, fix network issues, and ensure security.

The right IT staffing ensures employees have what they need to stay productive while keeping the business resilient against downtime.

But balance is key. Too few IT staff? Expect delays, security risks, and frustrated employees. Too many? You risk inefficiencies, duplicated efforts, and inflated costs. Finding the sweet spot is crucial. 

Security and Risk Management

Cybercrime costs businesses $8 trillion in 2023 and is set to hit $24 trillion by 2027—losses you want to avoid.

But staying secure isn’t possible without the proper IT staffing. Too few IT employees mean missed vulnerabilities and slow response times. 

The right ratio ensures active monitoring, quick threat mitigation, and faster breach recovery. Achieving this balance is key.

Budgeting and Resource Allocation

Failing to assess IT staffing can mean overspending on extra hires or struggling with costly downtime. And you’d want to avoid both scenarios, as hiring an additional employee will cost you around $4,700, and downtime, on average, will set you back $9,000 per minute.

The right balance keeps operations smooth and budgets in check. Automating redundant tasks further reduces staffing needs, boosts efficiency, and reduces errors, maximizing your IT team’s impact.