Lansweeper Review: Ratings, Features 2025 and More

Has a mystery device ever appeared on your network and made you wonder, "What in the world is that?" 

IT environments are full of surprises—sometimes good, often terrifying. 

Keeping track of every server, workstation, and sneaky IoT device is no small feat; manual inventory management just doesn’t cut it anymore.

On paper, Lansweeper is the perfect solution, offering automated discovery and detailed insights into your entire IT landscape.

But does it really catch everything? We tested it to find out.

TL;DR:

• Lansweeper is an asset discovery and network scanning solution that also helps you minimize risks and optimize your IT by providing actionable insights into your entire technology estate.

• We found installation and setup to be trouble-free. It’s not easy, though; you need some familiarity with network architecture and databases. But isn’t that expected?

• Asset discovery is Lansweeper’s strong suit. It supports agentless and agent-based discovery for a complete view of your IT infrastructure.

• Asset management is also robust. It automates discovery and inventory for full asset visibility and creates a single source of truth for IT asset management needs.

• The reporting and integrations are pretty comprehensive. 

• Although not necessarily bad, the user interface feels dated compared to today’s standards.

• Customer support needs improvement. It’s a common complaint for a lot of users.

• Overall, Lansweeper is a fantastic IT management platform for small and medium businesses, especially for SMBs. Large enterprises would find better alternatives.

What is Lansweeper?

Via Lansweeper

What if you could have a software platform to gain complete visibility into your IT, OT, and IoT Assets? That’s Lansweeper. 

Lansweeper is an advanced IT asset management and discovery platform designed to give you comprehensive visibility and control over your organization’s entire tech infrastructure, including IT, OT, IoT, and cloud assets.

Launched in 2004, Lansweeper has become one of the most popular IT management solutions, trusted by megabrands like NVIDIA, Maersk, Warner, EA, PepsiCo, and more.

Highlight features of the platform include: 

• Automated asset discovery and inventory: Automatically discover hardware and software assets across networks with agentless and agent-based scanning.

• Comprehensive visibility: Get full-spectrum visibility of estates by identifying all connected devices, even rogue or unmanaged endpoints that might pose security risks.

• Centralized management and reporting: Centralize asset data into a single repository and generate automated network diagrams visualizing relationships between assets.

• Risk management: Identify vulnerabilities like outdated software versions, unpatched systems, unauthorized applications, rogue devices, and compliance issues before they escalate into critical problems.

• Cost optimization: Identify underutilized assets to avoid unnecessary purchases and optimize resource allocation.

• Operational efficiency: Automate routine tasks like populating CMDBs, enriching service desk tickets with asset data, and tracking asset lifecycles from procurement to retirement.

But we’re not here to recite features. Let’s find out how all of that works out in practice.

Installation and Setup

We were concerned about the deployment process, but Lansweeper proved easier to set up than expected.

There are two installation options—Easy and Advanced—for different levels of control. 

With the Easy option, all core components, like the Lansweeper scanning service, database, and web console, are bundled onto a single Windows machine. 

It’s a breeze to set up: you download the installer, run it, and let the First Run Wizard guide you through the rest. 

By default, the setup uses SQL LocalDB for the database and IIS Express for the web console.

The Easy option lets you get started quickly. It’s perfect for smaller setups or for testing the waters. However, that 10 GB database limit means you’ll need to plan for growth if your network exceeds a few hundred assets. 

The Advanced Install gives you flexibility if you’re managing a larger or distributed environment. You can split the components, such as scanning service, database, and web console.

This requires a bit more prep, like choosing a database server (SQL Server recommended over LocalDB for bigger setups) and configuring IIS instead of IIS Express.

How Does Lansweeper Perform in Actual Operational Scenarios?

Ok, now it begins. Let’s start with the features for which you will most likely purchase the software.

Asset discovery

Lansweeper is first an asset discovery platform. Naturally, one has high expectations from the platform in this area.

Lansweeper uses a combination of network scanning methods to identify connected devices across on-premises, cloud-based, and remote environments. It supports agentless discovery methods but also has agents for more complex configurations. 

The recent overhaul of Lansweeper Discovery has introduced faster scanning speeds and enhanced compatibility across Windows, Linux, and macOS platforms.

In our books, Lansweeper’s agentless discovery is a big win as it cuts down deployment complexity and maintains accuracy in device identification. OT discovery protocols add to that, as you can essentially manage industrial systems alongside traditional IT assets. 

Oh, and it can scan public cloud environments like AWS, Azure, and Google Cloud; great for multi-cloud setups. 

But…we need to talk about something. While the platform gives you full visibility into discovered assets, you don’t get any direct remediation options for vulnerabilities you find during scans. There’s some room for improvement here. 

Our rating: 9/10.

Asset management

This is a strong suit of Lansweeper. 

We found it could manage inventory hardware and software assets across diverse environments, including on-premises, cloud-based systems, operational technology, and IoT devices. You get detailed lifecycle data for assets, including end-of-life and end-of-support dates. 

Lansweeper is also friendly; it will integrate easily with existing IT workflows through APIs and supports centralized data normalization. You can consolidate asset data from multiple sources into a unified inventory. This is great because it eliminates data silos.

There’s still room for improvement, though. The default reporting options for asset management could be more detailed to accommodate users unfamiliar with advanced IT tools. 

And while the platform integrates well with other IT systems, its help desk module lacks the depth we’ve seen in specialized service desk solutions. 

Our rating: 8.5/10.

Reporting and analytics

There are both built-in reports and custom report builders for reporting. 

You get over 450 reports covering aspects like hardware inventory, software compliance status, patch management insights, and vulnerability exposure. 

Moreover, the integration with Microsoft Power BI lets you blend IT asset data with business metrics such as financial performance or payroll information. This is a big plus for cross-departmental data analysis and decision-making purposes. 

Creating custom reports takes time, as the query builder requires some SQL knowledge for more complex reports. Once created, though, the ability to schedule and automatically email reports has greatly relieved our regular compliance checks.

We were also impressed by the scalability of reporting options. Whether generating simple compliance reports or complex analytics involving multiple data sources, Lansweeper handles everything. You can even automate report generation!

Remember that the Power BI integration, though powerful, needs some additional setup, which might discourage smaller organizations without dedicated analytics teams.

Our rating: 8/10.

Integrations

Now, all this power and features are useless if it can’t pull in data from across systems. Fortunately, integrations are plentiful. 

Lansweeper gives you certified integrations with tools like HaloITSM, Valiantys, ManageEngine ServiceDesk Plus, Devicie, Setyl, TOPdesk, InvGate Service Management, Deskpro, Vivantio, Cortex XSOAR, and House-on-the-Hill. 

There’s also the Lansweeper Marketplace, with 25 integrations as of now. The marketplace is geared towards connecting Lansweeper with platforms for ITAM, SAM, ITSM, service desk, analytics, and cybersecurity. 

Perhaps you’re wondering if there’s an API. There is a GraphQL API for custom integrations. You’ll need this API to import asset data into third-party applications.

Our rating: 9/10

User Interface and Experience

Lansweeper’s interface greets users with a clean, functional dashboard that prioritizes utility over flashiness.

With clickable tiles, the dashboard provides a high-level overview of assets, including hardware, software, and user data. 

This layout is practical; no doubt about that. But we can’t help but feel it’s a bit clunky. In fact, the UI feels a bit old-school compared to competitors like NinjaOne or Atera, which offer single-pane, modern dashboards with at-a-glance insights. 

We’re not alone in thinking that:

Via Reddit

Lansweeper embraces a traditional, data-heavy aesthetic. We were fine with it, but we’re experienced in IT; a newcomer to IT management would probably prefer a more polished interface. 

Navigating Lansweeper is a mixed bag. The left-hand menu organizes features into logical categories, making locating core functions easy. However, the interface feels cluttered once you dive into specific sections. 

For example, the asset management view lists devices with detailed specs (CPU, RAM, OS, etc.), but the dense tables and small text are hard to parse, especially on smaller screens. 

We also noted that while the data is comprehensive, the lack of customizable layouts or drag-and-drop functionality limits flexibility.

Security

Lansweeper is responsible for managing the data of over 20,000 companies. So it’s safe to assume that security is a top priority here.

It's true. For starters, it's SOC 2 Type II certified. Lansweeper’s security framework is also based on recognized industry standards like the NIST Cybersecurity Framework (CSF) and ISO 2700x series.  

What’s great is that the company also adheres to a Secure Software Development Lifecycle (SDLC). This means it prioritizes security throughout its software's design, development, testing, and deployment phases.

It also encrypts data both in transit and at rest using strong protocols: TLS for data in transit and AES-256 for data at rest.

All in all, no need to worry, security-wise.

User Ratings and Reviews

On popular review aggregator sites G2 and Capterra, Lansweeper is rated 4.4 and 4.5 stars out of 5, respectively. 

As you’d expect, users love Lansweeper for its asset management and discovery features. The strong scanning and consolidation are a big hit, as is the agentless scanning.

We have to address the bigger problem, though. Users believe that the Lansweeper customer support is not that great. We can’t speak for this personally, as we (fortunately) didn’t run into anything that needed support. 

However, it's a strong sentiment among Lansweeper’s user base. 

Here’s what users are saying about that:

Verified G2 Review

Here’s another one:

Verified G2 Review

However, it’s not all bad reviews. In fact, one bad aspect doesn’t change the fact is Lansweeper is a robust asset management and discovery tool:

Verified Capterra user

Via Reddit

Pricing

Lansweeper, like most in its segment, has tiered pricing. That’s a good thing, really. It means you’re not overpaying for features you don’t even use.

The free plan includes asset discovery and inventory, and supports up to 100 assets. To be honest, this plan is only useful for testing the waters. Because running an organization, even a tiny one, with just 100 assets, is not really practical.

The Starter plan, at € 199 per month, makes much more sense for small businesses. It supports a more sensible 2,000 assets, albeit with just one installation. But you’re also getting OT discovery and service desk ticket enhancement. 

Via Reddit

Once you grow, you can always upgrade. The Enterprise plan starts at 10,000 assets and gives you full API access. You even get a dedicated “Success Manager”, and concierge service. Its pricing is personalized to your deployment. 

Via Reddit

Overall, it’s a sweet deal if a small or medium business needs asset management. 

Where Does Lansweeper Stand Against Its Competition?

If you’re considering Lansweeper, you’re probably also considering alternatives. Let us make that easy for you. 

Lansweeper competes with tools like Spiceworks and NinjaOne, both of which shine in scalability for larger networks. 

There’s Ivanti, which is great for enterprises with complex needs, and Atera, which is better for MSPs with its pay-per-technician pricing.

For a detailed review of similar software on the market, see our post on Best IT Asset Discovery Tools.

If agentless scanning and comprehensive network discovery are high on your list, stick to Lansweeper. If you're a large organization, we would recommend Ivanti and NinjaOne.

Final Verdict: Is Lansweeper Right For You?

When reviewing asset management software, we learned that every tool has one redeeming feature and one that makes it hard to suggest. In Lansweeper’s case, the redeeming feature is undoubtedly its asset discovery capabilities. Even end-to-end asset management is rock solid.

What sinks it then? It’s not particularly flashy software. There is no big AI feature on offer, nor does it have the best reporting or support. Thankfully, the good overshadows the bad, and we’d happily recommend Lansweeper for IT management. It’s a really good option if you manage 500 to 2000 assets. 

Workwize Makes Hardware Lifecycle Management Easy

Looking for a platform that goes beyond IT visibility to put you in total control of your assets?

Workwize lets you do just that. That means you’re no longer wondering what to do with Lansweeper’s insights on your hardware.

With Workwize, you can control your hardware lifecycle from start to finish. You can procure, deploy, manage, retrieve, and dispose of hardware all from one platform. 

Brands like DuckDuckGo, HighLevel, and more love and trust Workwize for hardware lifecycle management.