The true differentiator in IT services is no longer what you do but how you add some glitter to your client’s entire business operation.
Businesses today just can't do it with IT services alone. They're also investing in business outcomes and competitive advantages.
They're, in other words, paying for value-added services—the decisive factor that turns you from a mere service provider to a partner they wouldn’t want to leave for a long time.
Read on to know what services to implement and how they help you stay ahead of your competitors.
TLDR:
Value-added services are supplementary features or services you added to core IT offerings to increase efficiency and make way for better business outcomes.
Some examples of value-added services include software testing, supply chain optimization, managed services, and additional staffing.
These services eliminate vendor issues and maximize resource utilization while saving on costs.
Managed services are one of the most common forms of value add-on.
Software testing and user training services are also viable options for IT departments.
Over-reliance on value-added services opens up risks of decreased internal productivity and discipline.