Brazil, Argentina USA, Canada, Mexico

Simplify IT Hardware Outsourcing Across India

Support your India workforce without adding more hardware vendors, manual processes, and operational work for IT.

Workwize brings procurement, deployment, asset tracking, repairs, retrieval, and disposal into one platform, so IT can outsource the operational work without losing visibility or control over company hardware.

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IT Hardware Operations Get Fragmented as Your India Workforce Scales

As your India workforce grows, more devices need to be procured, configured, deployed, supported, tracked, and recovered. When those processes sit across different vendors and internal teams, IT spends more time coordinating hardware and less time controlling the lifecycle.


The complexity grows when different teams and vendors are responsible for different hardware lifecycle processes:


  • Hardware processes vary across teams: Different departments, offices, remote employees, and external partners may follow different onboarding or offboarding processes. If your company owns the hardware, IT still needs a reliable way to assign, support, track, and recover every device.

  • Asset records fall out of sync: Device data may sit across your HRIS, MDM, ITAM system, spreadsheets, and vendor portals. When those records disagree, IT can't confidently answer three basic questions: who has the device, where is it, and what's its current status?

  • IT spends more time coordinating hardware: Every new employee or contractor adds another device to order, deploy, repair, replace, and track. As hiring grows, IT is forced to handle logistics and ignore strategic tasks like security reinforcement.

  • Device controls need to hold at scale: Company laptops can contain personal and business data, whether they're assigned to an employee or an external team member. Retrieval, access removal, and data-erasure processes therefore need to remain consistent as the hardware estate grows.

  • Offboarding doesn't always start in the same place: A direct employee may leave through HR, while a contractor or partner-managed worker exits through another team. If those systems aren't connected to the hardware process, IT may learn about the return too late.

 

Workwize gives IT one system for managing company-controlled devices across employees, teams, and locations.

 

Instead of juggling different hardware vendors and workflows for each model, IT can centralize everything: asset records, deployment, support, retrieval, and lifecycle reporting from the same platform.

Factor DIY / Local Vendors Outsourcing to Workwize
Hardware visibility Records are split across vendors and internal systems Centralized view of device ownership, location, status, and lifecycle
Vendor coordination Different providers may handle procurement, repairs, and retrieval Hardware workflows are coordinated through one platform
Offboarding Returns are handled manually or inconsistently Retrieval follows a standardized, trackable workflow
Lifecycle records Activity is spread across systems and providers Deployment, repairs, retrieval, and end-of-life activity stay connected to the asset
Spend visibility Costs are spread across suppliers and records Hardware purchasing and lifecycle activity are easier to track centrally

Does This Sound Familiar?

Your workforce grew faster than IT could keep up

More hires mean more devices to procure, configure, assign, repair, retrieve, and redeploy. Manual workflows become harder to maintain as the hardware estate grows.

You don’t have a reliable view of your hardware

Device records sit across different tools, spreadsheets, and vendor portals, making ownership, location, and status difficult to track.

Your operations team is managing vendors instead of operations

Device orders, repair updates, retrieval requests, invoices, and asset records keep creating manual follow-up.

Onboarding and offboarding involve too many handoffs

IT has to coordinate internal teams, vendors, and support partners to get devices to new hires and recover them when people leave.

Finance can’t see the full hardware cost

Purchases, repairs, storage, replacements, and retrievals sit across different suppliers and records, making total spend harder to track.

Vendor management has become a workload of its own

Your operations team has to evaluate suppliers, negotiate separate agreements, and monitor service quality across providers. Each additional vendor adds another relationship to maintain.

How Workwize Solves These Challenges

Keep control of your hardware estate without keeping all the operational work in-house.

One platform for the hardware lifecycle

Manage procurement, deployment, asset tracking, retrieval, and disposal from one system.One platform across workforce models. Manage company-controlled devices across GCC employees, augmented teams, and BPO partners from one place.

Consolidated invoicing and reporting

Bring hardware spend, orders, repairs, retrievals, and lifecycle activity into one view.

Self-service ordering for new hires

Employees and contractors can order from a pre-approved equipment catalog based on their role or location.

HRIS integrations

 Connect Workwize with your HR systems to trigger onboarding and offboarding workflows across different teams 

Standardized retrieval

Initiate and track device returns through one workflow instead of coordinating each collection manually.

Standardized hardware catalog

Give teams access to approved laptops, monitors, and peripherals with consistent specifications across India.

What our customers
say about us

Love Workwize!

It has been wonderful, I have enjoyed a lot of it. Using the site is super easy with not many problems associated and has overall relieved a lot of stress with onboarding offboarding that we experienced prior to using Workwize.

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Jake S.

IT Analyst

Great service

Overall it's been great, from the nice initial demos and sales experience to onboarding. Initial orders did have some issues, but I felt looked after by the team there, and they were doing everything they could to help at every point.

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Mark K.

Head Of IT and InfoSec

A Niche Company which meets our needs perfectly

Has been really good overall. We searched for a long time for a suitable solution and they were just the fit. Nice to see how they have grown in terms of size and service provisions and be part of it from the start. Super user-friendly platform.

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Ilan B.

Benefits Team Leader

Global onboarding is easier. Managing IT logistics for global hires was very hard before. Workwize solved that for us. Now our new employees are ready on day one with everything they need to work comfortably.

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Robert Jones

SR. IT Manager

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We are already seeing fruits of our labor, since nearly all our new assets are now ordered via Workwize and IT Team has drastically reduced time which was wasted on procuring the assets and its setup.

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Ana Lovsin

IT Operations Manager at Swapfiets

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How HighLevel saves $1.4M per year with Workwize

Using Workwize introduced automation and centralization into HighLevel's global IT operations.

  • Automating onboarding and offboarding cut time spent on IT equipment operations by 70% per year.
  • Standardizing devices across every region eliminated inconsistent vendor pricing and markups.
  • The switch delivered a 24.5x ROI and saved 35,454 kg of CO2 annually through responsible device disposal.
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Fully compatible with your tech stack

Integrate Workwize with your existing MDM, HR, and payroll systems, streamlining your IT operations.

  • Use our API to integrate your own systems.
  • Enroll in Apple Business Manager or Windows Autopilot.
  • Sync with your HR system to avoid duplication of work.

Why choose Workwize?

Differentiation on many levels.

  • with Workwize
  • without workwize
  • Full IT hardware lifecycle coverage
  • Yes
  • No
  • Automated on- & offboarding
  • Yes
  • No
  • Natural language workflow builder for procurement, onboarding, offboarding & IT ops
  • Yes
  • No
  • Zero-touch IT management
  • Yes
  • No
  • Global stock delivery within 7 days
  • Yes
  • No
  • Comprehensive asset management
  • Yes
  • No
  • IT hardware repair services
  • Yes
  • No
  • Ship to any location (office, home, storage)
  • Yes
  • No
  • Slack & MS Teams notification integrations
  • Yes
  • No
  • Custom data reports
  • Yes
  • No

One Platform, Easy Pricing

Workwize customers report up to 70% less manual IT work and a 24x ROI.

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Basic

The essential toolkit for hassle-free device management.

What's included:

  • Automated asset management
  • 3 regions
  • Single Sign-On (SSO)
  • Monitor repair status in real-time.
  • Pickup, storage, and shipping
  • 100+ HRIS integrations
  • Repair and replacement
Popular
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Professional

Advanced automation and logistics for growing organizations.

What's included:

  • Everything in Basic
  • 5 regions
  • Automatic offboarding
  • Automatic deployment
  • Automatic restocking
  • Enhanced scalability
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Enterprise

Comprehensive solution with full control and visibility.

What's included:

  • Everything in Professional
  • Unlimited regions
  • SCIM integration
  • Public API for custom integrations
  • Tailored onboarding and support
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Quick facts for managing outsourced IT operations in the India

Integrate Workwize with your existing MDM, HR, and payroll systems—streamlining your IT operations.

  • Keyboard layout: QWERTY
  • Power plug: Type C, D, and M
  • Voltage: 230V
  • Dial code: +91
  • Data protection: Digital Personal Data Protection Act, 2023 and DPDP Rules, 2025
  • IT hardware standards: BIS Compulsory Registration Scheme (CRS) 
  • Customs authority: Central Board of Indirect Taxes and Customs (CBIC)
  • Standard OS language: English, with Hindi and other language options available.
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FAQ

Quick insights on our operations and services offered.

What IT hardware services can companies outsource in India?

Companies can outsource hardware procurement, deployment, asset management, repairs, retrieval, and end-of-life processes while keeping internal control over device policies and standards.

How does Workwize support IT operations across multiple outsourcing models in India?

Workwize centralizes company-controlled hardware across GCC employees, contractors, staff-augmentation teams, and BPO workers using your devices. IT gets centralized visibility and a single workflow for the complete hardware lifecycle.

Can Workwize work alongside our existing IT vendors in India?

Yes. You can keep existing providers while using Workwize to centralize asset records and lifecycle workflows for supported devices.

How does India’s DPDP framework affect company devices?

 India’s data-protection framework applies to covered personal data, including data stored or processed on company devices. For IT teams, that makes consistent access controls, retrieval, and data-erasure processes important when equipment changes hands or reaches end of life. 

What happens to company hardware when a team or project ends?

 Devices should be identified, retrieved, tracked, and routed to the appropriate next lifecycle stage. Workwize can help coordinate retrieval and keep those updates connected to the asset record. 

Does Workwize handle repairs and replacements in India?

Yes. Workwize handles repairs and replacement devices across offices and remote locations. You can also view repair status and asset records in real time from the same platform.

Elevate your onboarding and offboarding processes with Workwize

Let’s schedule a short chat and see how we can help!